---
title: "Max Hayward (Adventuro): Booking.com for Adventure Sports"
canonical_url: "https://trophy.so/podcast/max-hayward-adventuro"
description: "We sat down with Max Hayward, the founder of Adventuro, to hear how he's building the Booking.com for the adventure sports industry."
last_updated: "2025-05-29T00:00:00.000Z"
---

# Max Hayward (Adventuro): Booking.com for Adventure Sports

We sat down with Max Hayward, the founder of Adventuro, to hear how he's building the Booking.com for the adventure sports industry.

Jason, Charlie and Max discuss the journey of Adventuro, a platform for booking adventure sports experiences. Max shares insights on the business model, customer acquisition strategies, and the importance of building a community around adventure sports. The conversation also touches on the challenges faced during the development phase, the impact of COVID- 19, and future plans for international expansion and technology integration.

## Takeaways

- Adventuro aims to be the leading platform for adventure sports bookings.
- The business model is similar to booking.com, focusing on commission-based revenue.
- Customer acquisition initially relied on paid ads, with a focus on Google Ads.
- Building a community is essential for customer retention and engagement.
- Supplier onboarding is crucial for offering a diverse range of activities.
- The review system has been improved to enhance customer trust and engagement.
- COVID-19 had a significant impact on the adventure sports industry, clearing out smaller providers.
- Demand for adventure sports rebounded strongly post-COVID.
- Future plans include expanding internationally and enhancing community features.
- Technology and automation play a key role in streamlining operations.