Trophy Updates - March 2026

March was a mega month for Trophy updates. We've added new features across 3 of the big 5 gamification primitives supported within Trophy and added improvements to a bunch of other areas.

Changelog

• ⏫︎ Points Levels
• 🏆 New Achievement Type
• 🖥️ Refreshed Notification Template UX
• 🔥 More Flexible Streaks
• 📈 Improved Analytics

⏫︎ Points Levels

Trophy helps you build complex points systems without coding, and last month we released ⚡ Points Boosts as the first enhancement to this experience.

This month we added one more: ⏫︎ Points Levels.

Points Levels allows you to set discrete milestones within your Trophy points systems that split users into tiers.

As users earn/burn points, Trophy automatically promotes/demotes users between levels.

Creating Levels

To create levels, use the new levels tab on the points page of the Trophy dashboard.

Displaying Levels

We've added new APIs and SDK methods to support displaying levels in your application:

// Fetch all levels and current thresholds
const response = await trophy.points.levels("xp");

// Fetch level summary data (levels + user counts in each)
const response = await trophy.points.levelSummary("xp")

Monitoring Levels

Points analytics charts now break up data into the levels you configure, allowing you to understand if your current thresholds are balanced.

New Level Changed Webhook

We've added a new points.level_changed webhook that fires when a user's level changes (up or down), allowing you to trigger custom workflows based on events that occur in Trophy like:

• Granting rewards to users when they level up
• Sending custom emails/notifications to users when they change levels

🏆 New Achievement Type

Based on feedback, we've added a brand new type of achievement to Trophy.

'Composite achievements' are achievements that triggered by...yes...other achievements.

A composite achievement can have one or many pre-requisite achievements that, when all are completed, trigger the composite achievement to be completed automatically.

Composite achievements are useful for creating hierarchical systems of badges that map to progression paths within your application.

🖥️ Refreshed Notification Template UX

We had some feedback that the UX for managing templates and triggers for emails and push notifications in Trophy was hard to get to grips with.

So we took some time this month to rethink our approach and are delighted with the result.

Now, templates are organized by message type making it much clearer to see which templates are active, and which ones are still a WIP.

🔥 More Flexible Streaks

Streaks in Trophy just got a whole lot more flexible.

Firstly, with custom streak thresholds, you can now set a specific value of each metric that a user must meet each day/week/month to extend their streak.

And secondly, with the streak evaluation mode, you have more control over how Trophy chooses whether to extend a user's streak based on the metrics and thresholds you've configured.

Streak evaluation now has two modes:

• AND mode means streaks are only extended when users reach the threshold of all metrics in your streak logic.
• OR mode means streaks are extended when users reach the threshold of any metric in your streak logic.

📈 Improved Analytics

We've added a few new analytics features to help you get a better understanding of user behavior in relation to gamification.

Retention Pathways

The new retention pathways analysis uses the events you've sent to Trophy to build up a picture of the different paths users take through your application and the retention of each.

Use this chart to spot usage patterns that are leading to churn and fix them.

Metric Analytics

We've also added two new metric analytics charts to help you understand the engagement your users have with each of your metrics within their first 14 days, and to help understand what your DAUs are doing on their active days.

Coming Soon

Here's what we have cooking...

• 🏗️ Environments
  Support for managing isolated development, staging and production features within the same Trophy account.
• 🏃‍♂️ Community Challenges
  Tools for running time-limited challenges that every user can take part in and be rewarded for.

Reply to this email and tell us what you want to see the most!

Until next month...