Levels Podcast

Presented by Trophy

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Tim Johnson (Wattpad, Couply, Blossom Social): The social network for investors

A conversation with Tim Johnson, startup founder and operator. Tim shares his insights for B2C founders on user experience, sales, growth and monetization.


Show Notes

Keywords:

brand partnershipsb2c appsuser experiencenetwork effectsmonetizationcreator economysalesgrowthmarketingbrandingcommunity buildingretentionuser acquisition

Summary:

Tim shares his journey from the nonprofit sector to the tech industry, detailing his experiences at Wattpad, Couply, and now Blossom Social. He discusses the importance of user experience in B2C apps, the role of creators in building community, and strategies for scaling demand through brand partnerships. Tim emphasizes the significance of network effects and monetizing insights, while also providing practical advice on engaging clients and fostering long-term relationships.

Chapters:

  • [0:00]Introduction to Tim Johnson and His Journey

  • [3:10]From Nonprofit to Tech: Tim's Career Shift

  • [6:10]The Birth of Couply: An Idea Realized

  • [9:10]Transitioning from Couply to Blossom: Lessons Learned

  • [11:55]User Experience in B2C Apps: Key Insights

  • [14:01]The Importance of Creator Relationships

  • [15:55]Navigating Differences Across B2C Apps

  • [17:17]Understanding Network Effects in Consumer Apps

  • [20:04]The Viral Success of Wattpad

  • [22:08]Leveraging Proprietary Insights for Growth

  • [23:47]Seeding the Supply Side for Success

  • [25:57]Scaling the Demand Side: Strategies and Challenges

  • [27:12]Building Meaningful Brand Partnerships

  • [28:49]The Art of Relationship Building in Sales

  • [29:37]Strategic Client Engagement and Long- Term Partnerships

  • [30:17]Navigating Unique Client Needs and Industry Insights

  • [30:37]Creative Networking and Event Strategies

  • [32:03]Future Aspirations and Growth Plans

Takeaways:

  • Wattpad serves as a platform for authors to share their stories, similar to how YouTube works for videos.

  • Couply faced challenges with user retention, highlighting the importance of addressing churn in app development.

  • User experience is critical in B2C apps; poor experiences lead to high user turnover.

  • Building relationships with creators can significantly enhance app growth and community engagement.

  • Effective onboarding processes are essential for user retention and satisfaction.

  • Monetizing insights from user data can provide valuable revenue streams for apps.

  • Brand partnerships should focus on long-term relationships rather than one-off transactions.

  • Community building is vital for creators, providing them with support and networking opportunities.

  • Tim's future plans include continuing to grow Blossom and exploring new writing projects.

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